Patients and visitors
We treat around a third of a million patients in our hospitals and in the community every year. We also provide screening services from a wider catchment area. We aim to deal with patient and visitor queries in a professional and timely way, please see below links for more information.
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Winter
Be prepared and take good care of yourself and your loved ones during the winter.
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In an emergency
Know what to do in an accident or an emergency or if you have suffered a minor injury.
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Patient leaflets
You can view and download our patient information leaflets from the A-Z list.
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Appointments
If you need to rearrange or cancel an appointment please let us know so we can reschedule for you.
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Coming into hospital
About your stay in hospital if you are having a planned operation or if you come in as an emergency.
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Information for visitors
Everything you need to know if you are visiting a friend or relative in one of our hospitals.
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Wards
Visiting times and contact details for our hospital wards in Stockton and Hartlepool.
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Outpatients
About your outpatient appointment, what to bring, what to expect and how to contact us.
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Get involved in research
Many of our patients are helping us with research projects to improve care now and in the future.
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Why choose us?
We are a local health service with care provided by local people for local people.
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Infection prevention
We are working hard to protect you from infection and there are ways you can help us too.
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Privacy and dignity
We will respect your privacy and dignity if you are being treated in our hospitals.
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Making a complaint
If you are not happy with any part of your care, please let us know as soon as possible.
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Overseas visitors
If you are not a resident in the UK, you may have to pay for treatment at our trust.
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Your information, your rights
When you attend hospital data is stored on the computer and added to your medical records.
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CQC inspection
The report following an inspection from the Care Quality Commission was published on 3 February 2016.